Until now, automation followed instructions. Every step had to be predefined, every condition...
AI Agents in Enterprise Workflows — From Task Execution to Contextual Decisioning
In 2026, AI Agents will become the connective tissue of enterprise operations. They won’t just automate — they’ll reason, learn, and coordinate with humans in context.
What Agentic Systems Really Are
Agentic systems combine RPA’s precision with AI’s adaptability. They act autonomously within defined parameters, learning from data and feedback to optimize performance over time.
Where Humans Still Matter
Human oversight remains essential — for ethical control, exception management, and judgment-based approvals. True agentic automation is collaborative, not autonomous in isolation.
How BPMS Orchestrates It All
BPMS acts as the governance backbone, integrating AI agents, bots, and human roles in a unified process layer. It ensures transparency, accountability, and safe scaling.
Next Step in 10 Minutes
- Identify one process that combines rules, exceptions, and human judgment.
- Map where AI could enhance decisions.
- Book a short consultation to evaluate its agentic potential.
Book a 20-min Agentic Process Evaluation Call with our experts.
