---
title: tuboleta
description: Colombia’s leading ticketing platform, Tu Boleta, transformed its fraud detection process — cutting review times by 99.9% — with AF Robotics’ rapid RPA deployment
---

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 600+ Ticket Transactions Validated Daily in Minutes

# From Manual Fraud Checks to Instant Security

*“We went from spending hours validating transactions to getting an automated report in minutes, without interrupting our operations or compromising security.”*

## At a **Glance**

![Tuboleta-At-Glance](https://www.af-robotics.com/hubfs/Tuboleta-At-Glance.jpg "Tuboleta-At-Glance")

 About the project

- [The Challenge](https://www.af-robotics.com/tuboleta#section-1-widget_1751981906088)
- [The Solution](https://www.af-robotics.com/tuboleta#section-2-widget_1751981906088)
- [Results](https://www.af-robotics.com/tuboleta#section-3-widget_1751981906088)
- [Tech Stack & Governance](https://www.af-robotics.com/tuboleta#section-4-widget_1751981906088)
- [What's next](https://www.af-robotics.com/tuboleta#section-5-widget_1751981906088)

 The Challenge

![header-challenge](https://www.af-robotics.com/hs-fs/hubfs/header-challenge.jpg?width=800&height=223&name=header-challenge.jpg)

Managing fraud detection in the high-speed world of mass events is a daily balancing act for Tu Boleta: *Every transaction matters, but reviews must be fast enough to keep operations flowing.*

- Hundreds of transactions per day had to be checked manually, stretching operational resources.
- Maintaining compliance with strict **PCI DSS standards** added further complexity.
- Any delay could impact both revenue and customer trust.

 The Solution

![header-solution](https://www.af-robotics.com/hs-fs/hubfs/header-solution.jpg?width=800&height=223&name=header-solution.jpg)

AF Robotics designed and deployed a fraud-detection RPA bot that:

- **Downloaded** transaction reports directly from Tu Boleta’s systems.
- **Analyzed** key variables and cross-checked hundreds of data points in seconds.
- **Flagged** suspicious patterns for rapid human validation.
- **Operated entirely** within Tu Boleta’s infrastructure, keeping all data encrypted and access-controlled to meet PCI DSS standards.
- **Delivered** a consolidated automated report twice daily, enabling immediate action without disrupting sales or exposing sensitive data.

 Results

![Tuboleta success story results](https://www.af-robotics.com/hs-fs/hubfs/Impact-Tuboleta.jpg?width=800&height=402&name=Impact-Tuboleta.jpg)

 Tech Stack & Governance

**![header-governance](https://www.af-robotics.com/hs-fs/hubfs/header-governance.jpg?width=800&height=223&name=header-governance.jpg)**

- **RPA Orchestrator:** AF Robotics Cloud
- **Source systems:** Tu Boleta’s proprietary transaction management platform
- **Compliance:** PCI DSS standard; encryption at rest and in transit; restricted access to authorized personnel only

 What's next

Tu Boleta is exploring further automation opportunities with **AF Robotics** to enhance customer experience, from ticket purchase flows to post-event engagement — building on the speed, precision, and security achieved in fraud detection.

![tu-boleta-iso](https://www.af-robotics.com/hubfs/tu-boleta-iso.png "tu-boleta-iso")

### *“We went from spending hours validating transactions to getting an automated report in minutes, without interrupting our operations or compromising security.”*

## Interactive **ROI Calculator**

## FAQ

**How long does the fraud detection process take with RPA?**  
From 6 hours to 8 minutes per day — a 99.9% time reduction.

**Is the solution PCI DSS-compliant?**  
 Yes—encryption in transit and at rest, plus audit logs for every file handled.

**Can this approach work for other transaction-heavy businesses?**  
Absolutely — the same architecture can be adapted for banking, retail, or any sector requiring high-volume, secure transaction reviews.

**Does automation replace human fraud analysts?**  
No — it frees them to focus on complex cases and strategic risk prevention.

What ROI can I expect?  
Use our ROI calculator to estimate time and cost savings based on your transaction volume.

![img-oil-3](https://www.af-robotics.com/hubfs/img-oil-3.jpg "img-oil-3")

### Book a 15-Minute Demo

See the bot in action with your own data.

Request a free process audit **→**  
Start a pilot bot for one critical process **→**  
See how automation fits within your compliance model **→**

[Book A Meeting](https://www.af-robotics.com/contact)

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