In 2026, AI Agents will become the connective tissue of enterprise operations. They won’t just automate — they’ll reason, learn, and coordinate with humans in context.
Agentic systems combine RPA’s precision with AI’s adaptability. They act autonomously within defined parameters, learning from data and feedback to optimize performance over time.
Human oversight remains essential — for ethical control, exception management, and judgment-based approvals. True agentic automation is collaborative, not autonomous in isolation.
BPMS acts as the governance backbone, integrating AI agents, bots, and human roles in a unified process layer. It ensures transparency, accountability, and safe scaling.
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