In 2026, automation will no longer be about “doing tasks faster” but about systems that think and decide. Yet, many organizations still confuse RPA with Agentic AI. The difference defines your automation ROI.
Robotic Process Automation (RPA) executes rule-based, repetitive tasks — copying data, generating reports, or triggering workflows. It’s efficient but static: when the context changes, the bot breaks.
Agentic AI introduces context and autonomy. It doesn’t just “do” tasks; it understands objectives, adapts to data shifts, and coordinates decisions across systems — even collaborating with humans.
While RPA executes and AI decides, BPMS governs. It connects agents, bots, and humans under clear rules, traceability, and auditability. Without it, agentic automation scales chaos, not control.
Schedule a 20-min Automation Readiness Call and find where Agentic AI makes sense for your business.